Refund policy
Return & Replacement Policy
At Terrycott, we strive to deliver premium quality products and ensure complete customer satisfaction. Please read our policy carefully before making a purchase.
No Refund Policy
We currently do not offer refunds on any products once the order has been placed and delivered.
Replacement Policy
Replacement is applicable only in the following cases:
-
The product received is damaged
-
The product has a manufacturing defect
-
The product delivered is incorrect (different from what was ordered)
Replacement Conditions
To be eligible for a replacement:
-
The issue must be reported within 48 hours of delivery
-
The product must be unused, unwashed, and in its original condition
-
The product must be returned exactly as it was delivered, including:
-
Original packaging
-
Tags and labels intact
-
-