Refund policy

Return & Replacement Policy
At Terrycott, we strive to deliver premium quality products and ensure complete customer satisfaction. Please read our policy carefully before making a purchase.

No Refund Policy

We currently do not offer refunds on any products once the order has been placed and delivered.

Replacement Policy

Replacement is applicable only in the following cases:

  • The product received is damaged

  • The product has a manufacturing defect

  • The product delivered is incorrect (different from what was ordered)

    Replacement Conditions

    To be eligible for a replacement:

    • The issue must be reported within 48 hours of delivery

    • The product must be unused, unwashed, and in its original condition

    • The product must be returned exactly as it was delivered, including:

      • Original packaging

      • Tags and labels intact